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The importance of service in crypto


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Service of Digital Asset Platforms


One of the key factors that separates a good digital asset platform from a bad one is customer service. In the fast-paced world of cryptocurrency, it is important for platforms to have a responsive and helpful customer service team that can assist users with any issues or questions they may have.


Unfortunately, not all digital asset platforms have strong customer service teams. Some platforms have been known to have slow response times, unhelpful staff, or even no customer service at all. This can be frustrating for users who need help with their accounts, and it can also lead to lost business for the platform.


On the other hand, there are some digital asset platforms that have excellent customer service. These exchanges understand the importance of providing a high level of support to their users, and they go above and beyond to ensure that their customers are satisfied.


GlobalBlock’s Service


GlobalBlock is a leading, service-driven broker that is known for its easy-to-use trading app and personalised customer service.


As a broker and not an exchange GlobalBlock is unique as every client has a responsive and personalised account manager, that is available to assist clients around the clock. The GlobalBlock dealers are available to take trades over the phone or via our secure messenger, alongside our trading app.


GlobalBlock aims to inform and educate clients on the various complexities of this young industry, whilst responding to their needs.

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+44 20 4634 3947

info@globalblock.eu

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GC Exchange A/S is a company incorporated and registered in accordance with the laws of the Kingdom of Denmark (CVR 43088777), authorised by the Danish Financial Supervisory Authority (FTID 45020) as a Currency Exchange and registered as a Virtual Asset Service Provider (FTID 17524) under the Danish Act on the Prevention of Money Laundering and Financing of Terrorism. 

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GlobalBlock is a trading name of GC Exchange A/S. Following GCEX’s acquisition of GlobalBlock, all services previously provided under the GlobalBlock name are now operated and managed by GC Exchange A/S.

 

All fiat and cryptoassets transferred to GC Exchange A/S are received and held on a title transfer basis, meaning ownership passes to GC Exchange A/S and clients hold a contractual claim for equivalent amounts. Fiat funds do not constitute deposits or electronic money under Danish or EU law and are not protected by any deposit guarantee or investor compensation scheme. Cryptoassets are not safeguarded or insured, and clients bear the full risk of loss.

 

Cryptoasset services are not regulated by the UK Financial Conduct Authority (FCA). Clients will have no recourse to the Financial Ombudsman Service or the Financial Services Compensation Scheme (FSCS).

 

Cryptoassets are volatile investment instruments that carry a high degree of risk. The value of cryptoassets can go down as well as up, and you may lose the entire amount invested. You should not invest more than you can afford to lose and should ensure that you fully understand the risks involved. If necessary, seek independent financial advice.

 

GCEX’s products and services are intended for professional and institutional clients only and are not marketed to retail clients in the United Kingdom.

 

The information on this website is provided for information purposes only and does not constitute investment advice or a solicitation to buy or sell any financial instrument or virtual asset.

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